Shipping Policy

Effective Date: January 15, 2025

At RegalXNest, we are committed to providing you with timely and reliable shipping services. Our Shipping Policy outlines the terms and conditions for the shipping of products purchased through our website (regalxnest.com). By making a purchase, you agree to the terms described below.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. The shipping options available for your order will be displayed during the checkout process. Depending on your location, you can choose from the following shipping methods:

    • Standard Shipping:

      • Estimated delivery time: 5-7 business days (for domestic orders).
      • This option is available for most locations.

    • Expedited Shipping:

      • Estimated delivery time: 2-4 business days (for domestic orders).
      • An additional fee will apply for expedited shipping.

    • Priority Shipping:

      • Estimated delivery time: 1-2 business days (for domestic orders).
      • This is the fastest delivery option available, and it carries an additional cost.

    • International Shipping:

      • We offer international shipping to many countries.
      • Delivery times vary depending on the destination, but typically range from 7-21 business days.
      • Please note that international orders may incur additional customs duties, taxes, or import fees, which are the responsibility of the customer.

2. Processing Time

    • Order Processing:
      Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for order processing. We aim to ship all orders as quickly as possible.

    • Shipping Delays:
      While we strive to meet the estimated delivery times, delays may occur due to circumstances beyond our control, such as weather conditions, carrier delays, or customs processing (for international orders). Please note that delivery times are estimates and are not guaranteed.

3. Shipping Costs

Shipping costs depend on several factors, including your shipping destination, the shipping method chosen, and the weight of the items in your order. Shipping fees will be calculated at checkout, and the final cost will be displayed before you complete your purchase.

We offer free standard shipping on orders over a certain amount (conditions apply). Please check the shipping section during checkout for details.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available). You can use this tracking number to monitor the progress of your order and its estimated delivery date.

If you have any issues tracking your order or if the tracking information is unavailable, please contact us at contact@regalxnest.com, and we will assist you with your inquiry.

5. Shipping Restrictions

    • P.O. Boxes:
      We are unable to deliver to P.O. Boxes or APO/FPO addresses for certain shipping methods. Please provide a valid physical address when completing your order.

    • International Orders:
      Please be aware that certain countries may have shipping restrictions, and we may not be able to ship to some locations. If we are unable to process your international order, we will notify you promptly and offer an alternative solution.

6. Lost or Damaged Packages

We take great care in packaging and shipping your items, but sometimes issues may arise during transit.

    • Lost Packages:
      If your order is lost in transit or shows as delivered but you have not received it, please contact the shipping carrier first. If you are unable to resolve the issue with the carrier, please reach out to us at contact@regalxnest.com, and we will help you investigate the situation.

    • Damaged Packages:
      If your order arrives damaged, please contact us within 48 hours of receiving the package. We may request photos of the damaged items to facilitate the claim with the carrier. Depending on the situation, we may offer a replacement, store credit, or a refund.

7. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.

If you need to make changes to your shipping address, please contact us as soon as possible. We can update the address if the order has not yet been processed and shipped.

8. Customs, Duties, and Taxes (International Orders)

For international shipments, you may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping fees charged at checkout.

    • Customs Declaration:
      We are required by law to declare the full value of the merchandise being shipped internationally. We will not falsify or adjust the value of the items on the customs declaration.

    • Customs Delays:
      Customs processing times may vary by country and could cause delays in delivery. Please check with your local customs office for more information about potential delays and charges.

9. Shipping Insurance

If you would like to add shipping insurance to your order, please contact us before completing your purchase, and we can discuss the available options. Shipping insurance can protect you in case of lost or damaged packages during transit.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy, or if you need assistance with an order, please contact us:

End of Shipping Policy

This Shipping Policy is effective as of January 15, 2025.